Health & Human Services

Health and Human Services (HHS) provides a variety of services and programs to protect and assist residents and its visitors. HHS has five divisions: Maternal and Child Health, Senior and Community Services, Environmental Health, Disease Prevention, and Health Promotion, and Administration.

The mission of the department is to protect the well-being of the people in Hartford, to promote an environment conducive to healthy lifestyles, and to prevent adverse health outcomes. Whenever possible, the Department will endeavor to employ strategies, policies, and interventions through community partnerships to reduce health disparities. 

Department Head

Liany E. Arroyo, Director of Health and Human Services

Liany Elba Arroyo, MPH, CPH

Liany is the Director of Hartford’s Department of Health and Human Services and oversees five divisions aimed at improving and protecting the health of the City’s residents and visitors. Liany holds a BA in psychology from Wellesley College, an MPH from Columbia University, and is Certified in Public Health. She has worked in non-profit and the government sectors for over 20 years.




The City processes Renter’s Rebate applications annually beginning in April for qualifying city residents. This program is available due to state law which provides reimbursements for a percentage of the total rent paid yearly by individuals 65 years or older as well as disabled individuals 18 years and older who meet certain disability requirements. For more information, please call the City of Hartford at (860) 757-4737, or visit the State of Connecticut’s Renters’ Rebate page.

You can check out the Rent Rebate FAQs from this link.

Note: the City processes applications for Hartford residents, but the program is funded 100% from the State's General Funds.

Multi-purpose senior centers located throughout Hartford in which adults 55 years and older can join in diverse activities and services. Centers’ provide a resource of information for maintaining independence. Seniors can gain information on in-home assistance, health insurance, and claims assistance, transportation services, home-delivered meals, volunteer and job training programs, cultural events, health and wellness educational classes, recreational activities, group meals and intergenerational programming.

For more information, please call or visit a senior center near you:

  • Hispanic Senior Center at 45 Wadsworth Street, (860) 527-1124
  • North End Senior Center at 80 Coventry Street, (860) 757-0800
  • Parkville Senior Center at 11 New Park Avenue, (860) 232-7867;
  • South End Wellness Senior Center at 830 Maple Avenue, (860) 757-0840

Did you know that you can volunteer on a Senior Center Advisory Board? Please contact your nearest Senior Center directly to learn more about how to become a board member.


The City of Hartford’s Department of Health and Human Services (DHHS) received funding from the CDC Foundation to conduct activities that will mitigate the spread of the Coronavirus in our community. These activities include increasing access to neighborhood testing, transportation to testing sites, conducting formative research on vaccine acceptance, and reaching residents through more community outreach. While the City of Hartford has borne the brunt of the COVID-19 pandemic in our region, we also have immeasurable assets that can help us prepare for a resurgence in the late fall or early winter. This Request for Proposals (RFP) aims to build upon those assets by funding community based organizations (CBOs) with intimate knowledge of the Hartford community, its residents, and their needs to conduct outreach and education activities.


As part of the CDC Foundation grant, DHHS proposed to partner with up to five (5) CBOs to conduct the following activities:

1) Education sessions in community settings such as churches, CBOs, parks, social clubs, laundromats, or other spaces where community members gather. Education sessions can be conducted virtually if congregating in person is not allowable or cannot be done safely at any time during the project period (Grantees will be provided with some materials that can be adapted).

2) Refer residents to Community Health Workers for assistance with meeting basic needs.

3) Distribution of information in hard hit neighborhoods (Grantees will be provided with some materials that can be adapted).

4) Creation and distribution of innovative Public Service Announcements (PSA’s) or materials that resonate with the community

CBOs are required to engage in activities 1 and 2 and must select an additional activity from the list to be considered for the grant.


A total of $75,000 is available to fund up to five (5) CBOs for up to $15,000 each. Budgets can be for less than $15,000 if that is what is required to complete the proposed activities.


The contract period for this project will be November 1, 2020 through April 30, 2021.


Proposals(PDF, 502KB) in response to this RFP must be submitted by 5:00pm by October 15, 2020. There will be no extensions of this deadline. Proposals can be submitted in two ways. These are:

1) Email to Faith Palmer ( with a CC to Liany Arroyo (

2) In person to Faith Palmer at 131 Coventry Street, Hartford, CT 06112


If you have any questions about this RFP, please email Faith Palmer ( and include in the subject line ‘Community-led COVID-19 Education and Outreach Activities RFP.’ A response will be returned via email within 24 hours if it is received during business hours. Any questions about the RFP should be received by October 13, 2020 to ensure that you will receive a response.


To be considered responsive to the RFP, the following information must be submitted by the October 15, 2020 deadline:

 Application and Narrative (see Attachment A)

 Budget (see Attachment B)

 Certificate of Non-Profit Status

Please note that the selected organizations will be required to produce a valid Certificate of Insurance