Emergency Services & Telecommunications

ES & T Team at work

The City of Hartford Emergency Services & Telecommunications Department Dispatchers provides the vital link to all 9-1-1 emergency and non-emergency calls. We take pride in providing quality services to the residents and visitors of the capital City.

Department Head

Jeffrey Covello, Interim Director  Department of Emergency Services & Telecommunications

Jeffrey T. Covello

Jeffrey over 30 yrs experience in Public Safety, including 25 yrs of combined State, Federal and Municipal Law enforcement. He started as an EMT-Paramedic, and holds a BS., CJ Adm. and a MS., in Emergency Mgmt. He has been awarded the Meritorious Service Medal from the CT State Police, and the FBI Directors Cooperative Investigation Award for the Sandy Hook Elementary School massacre in Dec 2012.