Issues with Your Apartment - Non-Urgent Use this request to report issues with your apartment such as Rodent or Pest Infestation, Mold and Mildew Overgrowth, etc.Issues related to essential services such as lack of heat, hot water, gas or electricity, should be reported as URGENT!
Issues with Your Apartment - Urgent Use this request to report all issues with your apartment related to essential services such as lack of heat, hot water, gas or electricity. Issues related to anything else should be reported as Non-URGENT!
Notify the City of a Homeless Encampment Use this request to notify the City of a homeless encampment. This notice will allow our outreach team to connect with the individuals and attempt to provide resources.
Order Replacement Trash Bin Use this request to order new replacement trash or recycling bin for 1-6 Family property.
Report a Blighted Property Use this request to report a property or properties with at minimum three or more of the following conditions; abandoned, unsecured, dis-repair conditions, overgrown vegetation, dumping, graffiti and other maintenance issues.
Report a Blocked Sidewalk or Crosswalk Use this request to report a sidewalk or crosswalk that is blocked due to construction or any other activities.
Report a Dead Animal in Roadway Use this request to report a dead animal located in the roadway or on city property ONLY. Please provide the nearest street address where the dead animal is located.
Report a Illegal Dumping Use this request to report illegal dumping or bulky items placed on the curbs or in public/open spaces illegally.To schedule collection of your bulky item, residents must call Hartford 311 at (860) 757-9311 or Public Works at (860) 757-9983.
Report a Pothole or Sidewalks or Curb Needing Repair Use this request to report a pole, broken sidewalk or curb in need of repair.
Report a Trash or Recycling Violation Use this request to report loose trash on curb, plastic bags or other garbage materials left curbside or within the tree belt at a 1-6 Family property.