The Department of Development Services uses the Accela Citizen Access (ACA) portal to accept all Planning and Zoning applications. Please create an ACA account to submit applications.
After creating an account, please select "Create an Application" on the home page. To view existing applications and check their status, please select "Search Applications".
To start a NEW Sign Permit Application please choose the “Zoning Permits” Record Group and either the “Signage” or “Temporary Signage” Record Type.
To modify or extend “Signage” or “Temporary Signage” please access the current application and search for the “Renew Application” button.
**If you are not sure which option to select, email firstname.lastname@example.org with a basic description of your project and your question(s)**
COMPLETENESS OF AN APPLICATION
Applications must be submitted with supporting documents in order to begin the review process. If the application is not submitted by the owner of record directly, owner authorization is required for the application to be accepted.
Costs of permits vary based upon permit type. If more than one permit is required, the cost is the total of all applicable fees. Fees must be paid at time of application.
Applicants will be notified if the submittal is deemed incomplete. Correspondence will include the list of documents or fees that are required to proceed. If outstanding documents have not been received after 65 days, the incomplete application will be denied. A new application must be submitted to continue the request.
APPLICATION REVIEW TIMELINES
Applicants will be notified once all supporting documents and fees have been received by intake staff. The application will then be transferred to Plan Reviewers for processing.
Per Connecticut General Statute (state law), public hearings must be opened within 65 days of receipt of a complete application. Staff will be in contact to schedule the public hearing date.
For commission level reviews, public noticing is required. The conditions and requirements of the public notice may vary depending on the commission that will hear the request. Staff will take care of all legal noticing. Applicants will be responsible for contacting abutting property owners and putting up public hearing signs. Public Hearing Signs are provided by the Planning Division with a $50 refundable deposit.
No decision is final until a permit or notice recorded by the Town Clerk’s Office is issued. Note that after a Commission Hearing a Notice of Decision must first be published in the newspaper. Note as well that applications are subject to appeal periods after a decision is made.
If your request is denied, you have the right to appeal. If you are a party that is aggrieved by a decision that was made you ALSO have the right to appeal. Administrative Appeals are heard by the Zoning Board of Appeals. To file for an appeal visit the “File An Appeal” page.