Get New or Replace Lost or Damaged Trash/Recycling Bin Do you need new trash/recycle bins, Was your trash or recycling bin lost or damaged? Here's how to get a replacement
Hartford 311 A toll-free, non-emergency call center, designed to connect Hartford residents, businesses and visitors to City services.
Issues with Your Apartment - Non-Urgent Use this request to report issues with your apartment such as Rodent or Pest Infestation, Mold and Mildew Overgrowth, etc.Issues related to essential services such as lack of heat, hot water, gas or electricity, should be reported as URGENT!
Issues with Your Apartment - Urgent Use this request to report all issues with your apartment related to essential services such as lack of heat, hot water, gas or electricity. Issues related to anything else should be reported as Non-URGENT!
Order Replacement Trash Bin Use this request to order new replacement trash or recycling bin for 1-6 Family property.
Report a Blighted Property Use this request to report a property or properties with at minimum three or more of the following conditions; abandoned, unsecured, dis-repair conditions, overgrown vegetation, dumping, graffiti and other maintenance issues.
Report a Blocked Sidewalk or Crosswalk Use this request to report a sidewalk or crosswalk that is blocked due to construction or any other activities.
Report a Dead Animal in Roadway Use this request to report a dead animal located in the roadway or on city property ONLY. Please provide the nearest street address where the dead animal is located.
Report a Illegal Dumping Use this request to report illegal dumping or bulky items placed on the curbs or in public/open spaces illegally.To schedule collection of your bulky item, residents must call Hartford 311 at (860) 757-9311 or Public Works at (860) 757-9983.
Report a Pothole or Sidewalks or Curb Needing Repair Use this request to report a pole, broken sidewalk or curb in need of repair.
Report a Trash or Recycling Violation Use this request to report loose trash on curb, plastic bags or other garbage materials left curbside or within the tree belt at a 1-6 Family property.
Report a Zoning Violation Use this request when a property owner or operator of a property is violating the terms and conditions of their approved permits (ex. operating later hours than an approved permit allows) or; when they are operating past the time limit of their approved permit (ex. Temporary signs or tents that remain up permanently).
Report an Abandoned Car in Roadway Use this request to report cars abandoned in roadways. if the car is missing wheels, please report right away, if it looks in good/decent condition, please report after a couple days.
Report an Abandoned or Nuisance Vehicle on a Property Use this request to report vehicles that are abandoned, on crates, busted windows, etc
Report an Issue with Weights and Measures Use this request to report concerns regarding scales, parking meters, taxi's, and other publicly used timers.For example: a scale it may indicate that you have 5lbs when you only have 2lbs. For timers, the vacuum may have given you 3 minutes when it should be 6 minutes. For taxi's, the meter could be broken.
Report Bed Bugs at a Hotel or Motel Use this request to report Bed Bugs at a place of business. ex. Hotel, Motel
Report Car Parked on Lawn Use this request to report a car or cars parked illegally on the front lawn
Report External Rodent/Rats Use this request to report rodents seen external of property. Rodents being attracted to Trash or Debris on Private Property. Please be detailed of the address/location of the property.
Report Graffiti on City Property Use this request to report graffiti on city owned property, Stop signs, light poles and city owned properties and structures.For Graffiti on private property, please report as Blighted Property.
Report Health Concerns at a Restaurant or Food Establishment Use this request to report concerns related to health issues at a food establishment.
Report Issues Related to Parks or Cemeteries Use this request to report issues such as maintenance or other concerns with or in City Parks or Cemeteries. Please provide the name of the park and the nearest section of the park where the issue takes place. (For Example: Hubbard Rd side of Goodwin Park & etc.)
Report Issues with VEO Scooters or Bikes Use this request to report issues with VEO related questions or concerns
Report Livestock at Residential Property Use this request to report of chickens or other livestock at a private residence. Please be detailed on the address/location of the property.
Report Loud Noise Use this request to report loud noise that is heard at a distance of one hundred (100) feet from its source.
Report Missed Trash or Recycling Collection Use this request if your trash or recycling bins were not collected on your assigned trash day. Please be sure that your trash bins were placed curbside after 4pm the night before or before 7am on your trash day. If trash not picked up because of delay in placement, it will not be collected until next trash day. *Only City issued trash bins will be serviced.
Report On-Street or Parking Meters Issues, or Trailer Trucks Use this request to report issues with On-Street parking, parking meters, and trailer trucks parking on City streets.
Report Overgrown Vegetation, Tall Grass or Weeds on Property Use this request to report overgrown grass or weeds on residential, commercial, mixed/use or vacant property. Please be detailed of the address/location of the violation.
Report Sneakers on Power Lines Use this request to report sneaker on power lines. Please specify the nearest address and or cross street when reporting.
Report Snow Removal Violation Use this request to report snow or ice covered sidewalks, snow being plowed or shoveled into the street and snow buried fire hydrants.
Report Standing Water on a Property Use this request to report standing or pooling water on or near a property.
Report Traffic Violations Use this request to report motorists violating posted sign or traffic signals.
Report uncollected leaf bags, street flooding, missing manhole covers Use this request to report leaves or leaf bags not collected, street flooding or issues with catch basins, missing manhole covers or to request street sweeping.
Report Violation of the Plastic Bag Ban The City of Hartford has adopted an ordinance completely banning single-use PLASTIC BAGS effective December 15, 2019. Use this request to report grocery or retail stores using plastic bags in the City of Hartford ONLY.
Request a Mobility/Handicapped Parking Street Sign Use this request if you or someone in your home is mobility challenged, have a handicap parking permit from the DMV and would like to request a handicap parking sign near your home.
Request a Non-Urgent Building Inspection Use this request to report a problem about a building or infrastructure, for example: broken stairwell, damaged porch, anything structural or exterior of a property. Work being done without permits.
Request an Urgent Building Inspection Use this request to report a major issue with a building for example: Structure not secure or safe. (Exterior of property only)
Request Bus Shelter Repair Use this request to report damage or other issues related to a bus shelter.
Request Non-Urgent Tree Service Use this request to report overgrown City Owned trees blocking streetlights, growing into personal property, or broken limbs that do not impose an immediate danger to you or other residents. City own trees are located between the street and sidewalk, on City property, or in a City Park or other public green spaces.
Request Service for Public Trash Can Use this request to report a city trash can along the streets in need of repair or replacement. For trash cans located on City streets, in parks or near city buildings like schools or rec centers.
Request Streetlight or Utility Pole Repair Use this request to report a utility pole leaning into the street, knocked down or fallen.
Request Traffic Calming for a Street or Intersection. Use this request for traffic calming requests such as speed hump or other type of interventions to reduce speeding in your area. The traffic team will review and follow up directly.
Request Traffic Sign Repair Use this to report a Stop sign or Traffic sign damaged or knocked over. Please specify the sign needing repair and the closest intersection.
Request Traffic Signal Repair Use this request to report issues with traffic signal lights such as traffic light blinking red or yellow, or of the traffic light is not working correctly.
Request Urgent Tree Service Use this request for trees that have fallen or in danger of falling and blocking a roadway or sidewalk and could cause injury to the public or to property. Include the address and closes intersection for location of the tree.
Submit a Traffic Request for a new Walk Sign, Stop Sign, etc. Use this request to contact the Traffic team for a new traffic/walk light or stop sign, or to request street line or speed hump painting or repainting.
Tree Removal Permit Use this for Tree Permit when preparing to remove a tree on Private property. No city tree can be removed without consent from the City Forester.