Report a Tree Emergency

If a tree falls during a storm and it’s blocking a road, or it has fallen on a house, car or other property, CALL 911.

Arborists from Hartford’s Forestry Division are on-call to respond to tree emergencies. They will come out to remove hazards and any part of a tree that is an immediate risk to public safety. Other parts of the tree that don’t pose an immediate risk (such as tree trunks and stumps) will be removed at a later time so crews can focus on other safety hazards around the city.

For non-emergency tree requests, submit a request through Hartford 311.

You can reach 311 many ways:

• Phone: Dial (860) 757-9311. Whether submitting directly by searching a phrase or keyword below, or by phone at (860) 757-9311. The Call Center is open Monday-Friday from 8am-5pm, excluding City holidays.
• Website: Submit a request online at Hartford 311 – City of Hartford (hartfordct.gov)
• Email: Send questions or requests to 311callcenter@hartford.gov.
• Walk-in Center: The Hartford  311 Walk-in in Hartford City Hall, Office of Community Engagement, Ground Floor, is open Monday-Friday from 8am-5pm excluding City holidays.

After submitting a request, you will be provided with a reference number to track the status of your request by calling the Call Center, or visiting the Hartford 311 – City of Hartford (hartfordct.gov).