Records Division

1. Overview

Public Safety Complex
253 High Street
Hartford CT, 06103
(860) 757 - 4150



Monday 8:00 a.m. - 1:00 p.m.
Tuesday 8:00 a.m. - 1:00 p.m.
Wednesday 8:00 a.m. - 1:00 p.m.
Thursday 8:00 a.m. - 5:00 p.m.
Friday 8:00 a.m. - 1:00 p.m.
Saturday Closed
Sunday Closed
Closed on federal holidays


The Records Division is open for telephone calls during business hours.

2. Reports 

Accident Reports: Visit to Access Accident Reports

A minimum of 7 to 15 business days is required after an incident for a record to be available to the public. The fee for an Incident Report is 50 cents per copied page. Records are available for incidents in the City of Hartford only. If you are requesting a report by mail, you must send a business check or money order made payable to the CITY OF HARTFORD and include a self addressed stamped envelope. Please call first to ensure the report is available and to know the number of pages. 

To request a copy of a report, submit a request using this form (Report request form) or print this form and mail it to the Records Division.

Hartford Police Officers submit approximately 65,000 reports a year. The Records Division manages those case files in addition to many other types of files. Police reports are submitted by sworn personnel at the end of their shift of duty. Occasionally a report cannot be completed immediately due to some exigent circumstance or emergency that may occur in police work. Reports need to be reviewed and processed through our Crime Analysis Unit before they can be released to the public. Certain case reports also need additional supervisory review. Some reports may not be available to you, or they may contain information that has been redacted. Connecticut State Law requires that certain items are not available until after the case has been adjudicated. A case number that the Officer may have given you is the quickest way to locate a case. Other information to help find a case are names of those involved, or the date and location of the incident.

3. Background Checks

There is a $5.00 cash charge for all background checks. The Records Division will require photo identification (may NOT be Social Services ID) or a birth certificate in order for you to receive your own criminal background check. This background check is only valid for the City of Hartford. A background check is required for liquor, loudspeaker, raffle and new business permits.

4. Towing Information

For towing information call the Records Division at 860-757-4150. You must have either the VIN (Vehicular Identification Number) number or the license plate number available. You will be given the name of the company that towed your vehicle, their telephone number and your tow number. In order to avoid or minimize a storage fee, pick up your vehicle as soon as possible. The tow charge is $92.00 plus tax, for a total of $97.84.

For "snow tows" please bring the $97.84 in CASH and your driver's license to the Records Division in the Police Department within 3 days of the tow. To avoid a snow tow, please stay tuned to television, radio, news-outlets or the Department's social media pages, for information about parking bans due to inclement weather.

5. Other Services

Applications for Pistol Permits and Loud Speaker permits are available in person only. Permits which require the signature of the Chief of Police or Designee must be submitted through the Records Division.