You must submit a cancellations by phone more than 2 hours prior to the officer's reporting time.
Any cancellations received within 2 hours of the start time will result in a charge for 4 hours of service. This will be at the rate the applicant was responsible for per the agreement.
Cancellations received after the scheduled start time will result in charges for the full amount.
All invoices are due and payable upon receipt and in full no later than 30 days of invoice date.
An applicant will be assessed a $20 fee for any check that is returned due to lack of funds.
Monthly interest charges incur at 1.5% for all invoices over 30 days, or at the interest rate allowed by law, whichever is lower.
Failure to pay any invoice after 60 days may result in suspension of the account. Collection or legal action can occur after this time. Suspension remains until the account is current or a payment plan agreement is in place. Interest charges continue to accrue.
Applicants must be current with all financial obligations, taxes and/or fees due to the City of Hartford. The City reserves the right not to lift the suspension until the account is current. The applicant can not hire private duty officers until the account comes current.
The Police Chief reserves the right to require extra private duty officer(s) for public safety reasons.
The City of Hartford has an online payment option for Police Private Duty Jobs. Once you have received the invoice for your Private Duty Detail, payment can be made by credit card (Visa, MasterCard, Discover and American Express are accepted) or ACH/EFT. All credit card transactions are subject to a 2.95% service fee with a $1.95 minimum charge; ACH/EFT transactions are subject to a fixed service fee of $0.50.
After payment has been submitted, you will receive an email confirmation.
Pay by Mail
PAYMENTS MUST BE MADE PAYABLE TO:
City of Hartford
INCLUDE REMITTANCE COPY AND SEND TO:
City of Hartford
Attn: Revenue Management & Collections Division
550 Main Street, Room 303
Hartford, CT 06103