Risk Management

The Risk Management Division is responsible for reducing the financial impact of claims, lawsuits, and employee injuries to the City and the frequency and severity of these events through professional risk management techniques. Analyzing the City's insurance and risk exposures helps to play a vital role in freeing up dollars which would otherwise be spent on claims and claims-related issues, making them available for other beneficial uses throughout the City.  This enables to provide a safe environment for employees to work and the public to enjoy.

Risk Management oversees all aspects of the City’s Workers' Compensation program, including claims management and defense litigation.  All claims for personal injury and property damage alleged against the city are handled by this division.  It is the Risk Manager’s responsibility to determine liability, negotiate, and settle applicable claims; working to lessen the city's risks and increase public safety.  Risk management initiatives help to reduce the City's exposure to liability claims and lawsuits arising from the activities of vendors and independent contractors. This is done by ensuring that compliance requirements are followed through contract and permit requirements.  

Development, implementation and maintenance of safety programs to control and minimize hazards that could result in injury or illness to its workforce is the commitment of the Risk Manager.  Making sure to minimize potential risks and improve safety for the City and its residents through evaluation of working environments for potential safety and health problems.

The Risk Manager’s obligation is to protect the City’s assets, both human and physical, by identifying, evaluating and controlling loss exposures. This is accomplished by employing risk management tools to reduce, prevent and diminish losses. These tools ensure reduced risk and liability resulting in safer employees, constituents, and a reduced financial burden for the City of Hartford.

Responsibilities of the Risk Manager include:

• Purchase and administer various insurance programs for liability, workers’ compensation, property and the employee assistance program 
• Investigation and administration of claims
• Review of contracts and leases for insurance compliance
• Facilitate safety training for employees
• Safeguard the City of Hartford’s assets, reputation and financial integrity
• Respect those we serve