Application for Outdoor Dining and Parklets

Parklet program banner

During the COVID-19 pandemic, temporary emergency permits for outdoor activities were issued under Governor Lamont's Emergency Order 7 MM and the CT Legislative Assembly's Special Act 21-3 and Public Act 22-1. However, these measures were temporary in nature, and as a result, emergency permits will expire after April 30, 2023.

We understand that these changes will take some time to navigate, so the City is providing a grace period for Emergency Permits issued in 2022 (grace period is until June 30, 2023). If you would like to continue outdoor activities beyond that time, please see the guidance for outdoor patios and parklets below. Should you have any questions about permits or applications, you may contact oneplan@hartford.gov.


Which Process Is Right For You?

Permit types may differ depending on the location of your outdoor area. Basic guidelines are below:

  • Please choose the "Outdoor Patio" tab for location types 1 (private property) and 2 (storefront-adjacent sidewalk). 
  • Please choose the "Parklet" tab for location types 4 (curb-adjacent sidewalk) and 5 (street). 

Outdoor-Dining-Location-Guidelines-042823.png

NOTE: THERE HAVE BEEN CORRECTIONS MADE TO THE BELOW AS OF 5/26/23. When creating an application on the online ACA portal, please select the "Zoning Permit" option, then "Principal Use/Accessory Use". 

Outdoor Patio

TO MAKE AN APPLICATION:

The Department of Development Services uses the Accela portal to accept all Planning & Zoning (P&Z) applications. Please create an account to submit applications. After logging on, you should be able to "Select a Record Type" for the applicable application. To view existing applications and check their status, please select "My Records".

Please choose the “Zoning Permit” Record Group and select the “Principal Use/Accessory Use” Record Type from the dropdown list.

If you have questions, schedule a pre-application meeting prior to beginning an application online. To schedule a pre-application meeting, please choose the “General Assistance” Record Group and select “Pre-Application Consultation” from the dropdown list.  

Planning & Zoning Application Portal

Prior to applying, please review the General Application Procedures in the dropdown below. 

Parklet Program

About the Program

Parklets are ways to reimagine and transform parking spaces and other public areas into thriving hubs of activity, and the parklet program is intended to allow local establishments the opportunity to request additional space for outdoor activities. 

Step 1.Before You Begin

  • Confirm you are a ground floor eating / drinking place.
  • Recognize the different requirements and procedures between the COVID-19 Emergency Permit and the Parklet Permit. See Parklet Program guide for more information. 
  • Know where will your outdoor dining area be located.
    • PRIVATE PROPERTY/STOREFRONT-ADJACENT SIDEWALKS. For private property and storefront-adjacent sidewalks, Outdoor Patio applications are required when adding outdoor activity areas to spaces such as parking lots and front / side / back yards (see the "Outdoor Patio" tab).
    • PUBLIC PROPERTY.  For public property, there are three parklet location types: street parking spaces, curb-adjacent sidewalks, and streets. Please check that you have wide sidewalks or public street parking nearby before you begin. 

Step 2.Review Design Guidelines and Application Requirements

Please review the Parklet Program guide (found in the right column) for more information on program procedures, necessary documentation, and minimum design requirements.

Step 3.Know Your Fees

Parklet fees may differ by the location and build of the parklet. Be prepared to pay the following:

  • Parking-located Parklets: $1,600 (for 2 parking stalls)
  • Street-located Parklets: $1,451.52 (for 288 sf)
  • Sidewalk-located Parklets: None
  • L&I permit fees (for tents / electrical / heating / mechanical): $50.26 for first $1,000 in construction costs; $30.26 for every $1,000 thereafter
  • Liquor permit fees may vary based on existing status.

Your fees may vary based on the size of your parklet. 

Step 4.Complete Application

Once all of the requested information is prepared, please proceed to the completion and submission of the online application. Please note that you will be required to create an account as part of our online application system. 

After logging on, you should be able to "Select a Record Type" for the applicable application. To view existing applications and check their status, please select "My Records".

Please choose the “Zoning Permit” Record Group and select the “Temporary Use” Record Type from the dropdown list.

If you have questions, schedule a pre-application meeting prior to beginning an application online. To schedule a pre-application meeting, please choose the “General Assistance” Record Group and select “Pre-Application Consultation” from the dropdown list.  

Prior to applying, please review the General Application Procedures in the dropdown below. 

Planning & Zoning Application Portal

After You Submit

  • After submission of a complete application, the interdepartmental review period typically takes between 30-60 business days. Please await a determination (approval/denial) or a request for more information from Planning staff. Note, unlike the COVID-19 Emergency Permit, parklet permits cannot be granted automatically.
  • Approved applications will receive a notice to proceed, and may begin installation in accordance with program protocols. After installation, parklets will be inspected by City Staff, and if in compliance, will be approved for opening to the public. Congratulations!
    • Remember, fully approved and open parklets must have a posted copy of the approved permit at the business location, must maintain a clean and orderly space, and must be broken down during the winter for snow removal purposes. 
  • Incomplete applications must be supplemented with information requested by City staff. Await instructions from staff on specific requirements. 
  • Denied applications may be appealed through the Zoning Board of Appeals. Contact oneplan@hartford.gov to submit your request. 
  • Applications associated with alcoholic beverage service will need a Patio/Extension of Use Permit. Please see the Parklet Guide for more information. 
  • Planning & Zoning applications follow the General Applications Procedure below. Please review prior to applying. 

 

Emergency Permit

EMERGENCY PERMITS EXPIRED APRIL 30, 2023. 

During the COVID-19 pandemic, temporary emergency permits for outdoor activities were issued under Governor Lamont's Emergency Order 7 MM and the CT Legislative Assembly's Special Act 21-3 and Public Act 22-1. However, these measures were temporary in nature, and as a result, emergency permits expired after April 30, 2023.

If you would like to continue outdoor activities beyond that time, please see the guidance for outdoor patios and parklets in the other tabs on this webpage. 

Should you have any questions about permits or applications, you may contact oneplan@hartford.gov.

General Application Procedures

COMPLETENESS OF AN APPLICATION

Applications must be submitted with supporting documents in order to begin the review process. If the application is not submitted by the owner of record directly, owner authorization is required for the application to be accepted. 

Costs of permits vary based upon permit type. If more than one permit is required, the cost is the total of all applicable fees. Fees must be paid at time of application.

Applicants will be notified if the submittal is deemed incomplete. Correspondence will include the list of documents or fees that are required to proceed. If outstanding documents have not been received after 65 days, the incomplete application will be denied. A new application must be submitted to continue the request.

APPLICATION REVIEW TIMELINES

Applicants will be notified once all supporting documents and fees have been received by intake staff. The application will then be transferred to Plan Reviewers for processing.

Review Types:

  • Administrative Reviews: Certain types are permitted "by-right". This means they are permitted in the corresponding district without conditions. Although these requests are permitted, they still require going through the plan review process as the form-based code specifics design details which must be followed.

    Applications undergoing administrative review may take up to 35 days to process, depending on the type of request.

  • Commission Reviews: The Table of Principal Uses in the Zoning Regulations may indicate that a use is permitted by special permit, which can only be granted by the Planning and Zoning Commission. Likewise, demolition requests and changes in material of properties in historic districts must be heard by the Historic Commission, and applicants seeking an exception from the Zoning Regulations must appear before the Zoning Board of Appeals. These meetings provide opportunity for the public to formally comment before a decision is made. 

Per Connecticut General Statute (state law), public hearings must be opened within 65 days of receipt of a complete application. Staff will be in contact to schedule the public hearing date. 

Approvals:

The decision making body must consider, and base its approval or disapproval on all aspects of the proposal, and in particular whether the request:

  1. Is in harmony with the Plan of Conservation and Development;
  2. Complies with all applicable sections of zoning regulation pertaining to the district in which the proposal is located;
  3. Comports with the purposed of the district in which the proposal is located;
  4. Will not be detrimental to existing development in the district because of its location, bulk, scale or design;
  5. Does not create safety hazards in the proposed vehicular and pedestrian circulation pattern;
  6. Will not seriously degrade traffic levels of service without providing adequate mitigation measures;
  7. Is compatible with adjacent properties;
  8. Provides for the suitable arrangement of building, open space, and provision of light and air;
  9. Properly provides for adequate provision of essential service;
  10. Will not be detrimental to the control of stormwater as its source and the minimization of runoff;
  11. Dose not place excessive demands on city services and infrastructure;
  12. Provides pedestrian amenities; and
  13. Conforms fully with the code.

PUBLIC NOTICES

For commission level reviews, public noticing is required. The conditions and requirements of the public notice may vary depending on the commission that will hear the request. Staff will take care of all legal noticing. Applicants will be responsible for contacting abutting property owners and putting up public hearing signs. Public Hearing Signs are provided by the Planning Division with a $50 refundable deposit.

DECISIONS

No decision is final until a permit or notice recorded by the Town Clerk’s Office is issued. Note that after a Commission Hearing a Notice of Decision must first be published in the newspaper. Note as well that applications are subject to appeal periods after a decision is made.

If your request is denied, you have the right to appeal. If you are a party that is aggrieved by a decision that was made you ALSO have the right to appeal. Administrative Appeals are heard by the Zoning Board of Appeals. To file for an appeal visit the “File An Appeal” page. 

 

Note, Outdoor Patio and Parklet permits involve the efforts of 6 different divisions and agencies: Planning & Zoning, Licenses & Inspections, Health & Human Services, Public Works, Hartford Parking Authority, and the Fire Marshall’s Office. This program has streamlined and standardized the application process for outdoor activities, and the Department of Development Services (DDS) Planning & Zoning Division will be the applicant's primary point of contact (oneplan@hartford.gov) throughout the entire program.