Health & Human Services

Health and Human Services (HHS) provides a variety of services and programs to protect and assist residents and its visitors. HHS has five divisions: Maternal and Child Health, Senior and Community Services, Environmental Health, Disease Prevention, and Health Promotion, and Administration.

Key Responsibilities:

  • To protect the well-being of the people in Hartford
  • To promote an environment conducive to healthy lifestyles,
  • To prevent adverse health outcomes
  • To employ strategies, policies, and interventions through community partnerships to reduce health disparities. 


Department Head

Ebony Jackson-Shaheed Director of Health & Human Services

Ebony Jackson-Shaheed, MPH

Ebony is the Director of Hartford’s Department of Health and Human Services and oversees five divisions aimed at improving and protecting the health of the City’s residents and visitors. Ms. Jackson-Shaheed holds a Master of Public Health from the State University of New York School of Public Health, as well as a Bachelor of Science from Montclair State University.

Please call (860) 757-4830 to schedule your flu shot.

The City processes Renter’s Rebate applications annually beginning in April for qualifying city residents. This program is available due to state law which provides reimbursements for a percentage of the total rent paid yearly by individuals 65 years or older as well as disabled individuals 18 years and older who meet certain disability requirements. For more information, please call the City of Hartford at (860) 757-4737, or visit the State of Connecticut’s Renters’ Rebate page.

You can check out the Rent Rebate FAQs from this link.

Note: the City processes applications for Hartford residents, but the program is funded 100% from the State's General Funds.

Multi-purpose senior centers located throughout Hartford in which adults 55 years and older can join in diverse activities and services. Centers’ provide a resource of information for maintaining independence. Seniors can gain information on in-home assistance, health insurance, and claims assistance, transportation services, home-delivered meals, volunteer and job training programs, cultural events, health and wellness educational classes, recreational activities, group meals and intergenerational programming.

For more information, please call or visit a senior center near you:

  • Hispanic Senior Center at 45 Wadsworth Street, (860) 527-1124
  • North End Senior Center at 80 Coventry Street, (860) 757-0800
  • Parkville Senior Center at 11 New Park Avenue, (860) 232-7867;
  • South End Wellness Senior Center at 830 Maple Avenue, (860) 757-0840

Did you know that you can volunteer on a Senior Center Advisory Board? Please contact your nearest Senior Center directly to learn more about how to become a board member.